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Privacy Policy

Last Updated: 22 June 2026
 

Introduction

The Brighter Desk ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enquire about our services, attend our workshops, subscribe to our communications, or otherwise interact with us.
 

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 

Who We Are

The Brighter Desk provides creative wellbeing workshops, events, and experiences for individuals, communities, and organisations.
 

Data Controller: The Brighter Desk

Email: hello@thebrighterdesk.co.uk

Website: www.thebrighterdesk.co.uk
 

Information We Collect

We may collect and process the following information:
 

Information You Provide Directly

When you contact us, complete a booking form, register for a workshop, subscribe to our newsletter, provide feedback, or otherwise interact with us, we may collect:

  • Name

  • Email address

  • Telephone number

  • Organisation name (where applicable)

  • Billing and payment information

  • Emergency contact information (where required)

  • Dietary requirements

  • Accessibility requirements

  • Workshop preferences

  • Testimonials and feedback

  • Any information you choose to provide in correspondence with us
     

Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Pages viewed

  • Referral sources

  • Cookie data

For further information, please see our Cookie Policy.
 

How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Process workshop bookings and registrations

  • Deliver workshops and events

  • Manage customer relationships

  • Send booking confirmations and event information

  • Provide customer support

  • Process payments and invoices

  • Improve our services and website

  • Request feedback and testimonials

  • Send newsletters and marketing communications where consent has been provided

  • Comply with legal obligations

     

Photography and Marketing

Photographs and videos may be taken during workshops and events for promotional, marketing, and business purposes.
 

Where photographs or videos are intended for marketing use, we will seek appropriate consent through our booking forms or separate consent processes.
 

You may withdraw consent at any time by contacting us, although this will not affect materials already published before consent was withdrawn.
 

Legal Basis for Processing

We process personal data under one or more of the following legal bases:
 

Contract

Where processing is necessary to provide services you have requested, including workshop bookings and event participation.
 

Consent

Where you have provided consent for:

  • Marketing communications

  • Photography and promotional use of images

  • Optional information provided through forms

Legitimate Interests

Where processing is necessary for legitimate business purposes, including:

  • Improving services

  • Managing enquiries

  • Website analytics

  • Business administration
     

Legal Obligations

Where we are required to process information to comply with legal or regulatory requirements.
 

Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send information about workshops, events, offers, and related services.
 

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email

  • Contacting us directly
     

We will never sell your personal information to third parties.
 

Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our business, including:

  • Website hosting providers

  • Email marketing platforms

  • Payment processors

  • Booking and registration platforms

  • Professional advisers

  • IT and administrative service providers
     

These providers are required to protect your information and only process it on our behalf.

We may also disclose information where required by law.
 

Data Retention

We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.
 

Data Security

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
 

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing of your information

  • Object to certain processing activities

  • Withdraw consent at any time

  • Request transfer of your data where applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO)
     

To exercise any of these rights, please contact us using the details below.
 

Third-Party Websites

Our website may contain links to external websites.
 

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
 

Any updates will be posted on this page, and the "Last Updated" date will be amended accordingly.
 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Brighter Desk

Email: hello@thebrighterdesk.co.uk

Website: www.thebrighterdesk.co.uk

If you are unhappy with how we have handled your information, you have the right to contact the Information Commissioner's Office (ICO):

Website: ico.org.uk

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